Venture StudioLive

AIDesk

Your AI receptionist — never miss a call, booking, or lead.

AILocal BusinessSaaSAutomation

About the App

AIDesk is an all-in-one platform for local businesses — from salons and clinics to restaurants and repair shops. It replaces front-desk chaos with an AI receptionist that handles enquiries, books appointments, and qualifies leads around the clock. The platform unifies SMS, email, and chat into a single inbox, automates follow-ups and reminders, and provides real-time analytics dashboards to drive data-informed decisions.

Scope of Execution

AI Product Strategy

UI/UX Design

Backend Architecture

AI Receptionist Engine

CRM & Unified Inbox

Stripe Billing Integration

Marketing Website Development

Deployment & Optimisation

What Was Done

Built AI receptionist with natural-language conversation handling

Developed smart booking system with availability management and calendar sync

Implemented unified inbox aggregating SMS, email, and live chat

Created CRM with automatic contact enrichment and audience segmentation

Built automation engine for welcome messages, follow-ups, and review requests

Designed funnel builder for landing pages and lead capture

Developed real-time analytics dashboard

How It Was Done

Designed conversational AI pipeline for human-like customer interactions

Built event-driven automation engine with configurable triggers

Structured scalable multi-tenant backend architecture

Integrated secure payment processing via Stripe

Implemented HMAC-signed webhook system for external integrations

Technology Used

Technology Stack

Frontend

Next.jsReactTailwind CSS

Backend

Node.jsAPI Layer

Database

PostgreSQLNeon

Integrations

StripeAI APIsSES EmailWebhooks

Hosting

Vercel

Timeline

8–10 Weeks

Discovery

AI Architecture

Build

QA Testing

Launch

Challenges & Solutions

Challenge

Making AI conversations feel natural and context-aware.

Solution

Designed a multi-turn conversation engine with context retention and fallback routing.

Challenge

Unifying multiple communication channels without message loss.

Solution

Built a centralised message bus aggregating SMS, email, and chat into a single thread-based inbox.

Results & Impact

Live & Operational

Platform Status

80% of enquiries handled automatically

AI Coverage

Multi-Tenant SaaS Infrastructure

Architecture

Gallery

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